Skip to content
Snippets Groups Projects
Select Git revision
  • 09f1d625201e4db476e0ac7c715a889184384cdd
  • master default
  • pristine-tar
  • release-4.4
  • release-4.5
  • release-4.3
  • release-4.2
  • release-4.1
  • release-4.0
  • release-3.7
  • release-3.6
  • release-3.5
  • release-3.4
  • release-3.3
  • release-3.2
  • release-3.1
  • release-3.0
  • release-2.23
  • release-2.22
  • release-2.21
  • release-2.20
  • bugzilla-4.4.8
  • bugzilla-4.4.7
  • bugzilla-4.4.6
  • bugzilla-4.5.4
  • bugzilla-4.5.3
  • bugzilla-4.5.2
  • bugzilla-4.5.1
  • bugzilla-4.4.4
  • bugzilla-4.4.3
  • bugzilla-4.4.2
  • bugzilla-4.4.1
  • bugzilla-4.4
  • bugzilla-4.3.3
  • bugzilla-4.3.2
  • bugzilla-4.3.1
  • bugzilla-4.2.9
  • bugzilla-4.2.8
  • bugzilla-4.2.7
  • bugzilla-4.2.6
  • bugzilla-4.2.5
41 results

hintsandtips.html

Blame
  • hintsandtips.html 6.17 KiB
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
    <HTML
    ><HEAD
    ><TITLE
    >Hints and Tips</TITLE
    ><META
    NAME="GENERATOR"
    CONTENT="Modular DocBook HTML Stylesheet Version 1.7"><LINK
    REL="HOME"
    TITLE="The Bugzilla Guide - 2.16.7 Release"
    HREF="index.html"><LINK
    REL="UP"
    TITLE="Using Bugzilla"
    HREF="using.html"><LINK
    REL="PREVIOUS"
    TITLE="How do I use Bugzilla?"
    HREF="how.html"><LINK
    REL="NEXT"
    TITLE="User Preferences"
    HREF="userpreferences.html"></HEAD
    ><BODY
    CLASS="section"
    BGCOLOR="#FFFFFF"
    TEXT="#000000"
    LINK="#0000FF"
    VLINK="#840084"
    ALINK="#0000FF"
    ><DIV
    CLASS="NAVHEADER"
    ><TABLE
    SUMMARY="Header navigation table"
    WIDTH="100%"
    BORDER="0"
    CELLPADDING="0"
    CELLSPACING="0"
    ><TR
    ><TH
    COLSPAN="3"
    ALIGN="center"
    >The Bugzilla Guide - 2.16.7 Release</TH
    ></TR
    ><TR
    ><TD
    WIDTH="10%"
    ALIGN="left"
    VALIGN="bottom"
    ><A
    HREF="how.html"
    ACCESSKEY="P"
    >Prev</A
    ></TD
    ><TD
    WIDTH="80%"
    ALIGN="center"
    VALIGN="bottom"
    >Chapter 3. Using Bugzilla</TD
    ><TD
    WIDTH="10%"
    ALIGN="right"
    VALIGN="bottom"
    ><A
    HREF="userpreferences.html"
    ACCESSKEY="N"
    >Next</A
    ></TD
    ></TR
    ></TABLE
    ><HR
    ALIGN="LEFT"
    WIDTH="100%"></DIV
    ><DIV
    CLASS="section"
    ><H1
    CLASS="section"
    ><A
    NAME="hintsandtips"
    >3.2. Hints and Tips</A
    ></H1
    ><P
    >This section distills some Bugzilla tips and best practices
        that have been developed.</P
    ><DIV
    CLASS="section"
    ><H2
    CLASS="section"
    ><A
    NAME="AEN372"
    >3.2.1. Autolinkification</A
    ></H2
    ><P
    >Bugzilla comments are plain text - so posting HTML will result
          in literal HTML tags rather than being interpreted by a browser.
          However, Bugzilla will automatically make hyperlinks out of certain
          sorts of text in comments. For example, the text 
          http://www.bugzilla.org will be turned into
          <A
    HREF="http://www.bugzilla.org"
    TARGET="_top"
    >http://www.bugzilla.org</A
    >.
          Other strings which get linkified in the obvious manner are:
          <P
    ></P
    ><TABLE
    BORDER="0"
    ><TBODY
    ><TR
    ><TD
    >bug 12345</TD
    ></TR
    ><TR
    ><TD
    >bug 23456, comment 53</TD
    ></TR
    ><TR
    ><TD
    >attachment 4321</TD
    ></TR
    ><TR
    ><TD
    >mailto:george@example.com</TD
    ></TR
    ><TR
    ><TD
    >george@example.com</TD
    ></TR
    ><TR
    ><TD
    >ftp://ftp.mozilla.org</TD
    ></TR
    ><TR
    ><TD
    >Most other sorts of URL</TD
    ></TR
    ></TBODY
    ></TABLE
    ><P
    ></P
    >
          </P
    ><P
    >A corollary here is that if you type a bug number in a comment,
          you should put the word "bug" before it, so it gets autolinkified
          for the convenience of others.
          </P
    ></DIV
    ><DIV
    CLASS="section"
    ><H2
    CLASS="section"
    ><A
    NAME="quicksearch"
    >3.2.2. Quicksearch</A
    ></H2
    ><P
    >Quicksearch is a single-text-box query tool which uses
          metacharacters to indicate what is to be searched. For example, typing
          "<TT
    CLASS="filename"
    >foo|bar</TT
    >" 
          into Quicksearch would search for "foo" or "bar" in the 
          summary and status whiteboard of a bug; adding 
          "<TT
    CLASS="filename"
    >:BazProduct</TT
    >" would
          search only in that product.
          </P
    ><P
    >You'll find the Quicksearch box on Bugzilla's
          front page, along with a 
          <A
    HREF="../../quicksearch.html"
    TARGET="_top"
    >Help</A
    > 
          link which details how to use it.</P
    ></DIV
    ><DIV
    CLASS="section"
    ><H2
    CLASS="section"
    ><A
    NAME="commenting"
    >3.2.3. Comments</A
    ></H2
    ><P
    >If you are changing the fields on a bug, only comment if
          either you have something pertinent to say, or Bugzilla requires it.
          Otherwise, you may spam people unnecessarily with bug mail.
          To take an example: a user can set up their account to filter out messages
          where someone just adds themselves to the CC field of a bug
          (which happens a lot.) If you come along, add yourself to the CC field,
          and add a comment saying "Adding self to CC", then that person
          gets a pointless piece of mail they would otherwise have avoided.
          </P
    ><P
    >&#13;      Don't use sigs in comments. Signing your name ("Bill") is acceptable,
          particularly if you do it out of habit, but full mail/news-style
          four line ASCII art creations are not.
          </P
    ></DIV
    ><DIV
    CLASS="section"
    ><H2
    CLASS="section"
    ><A
    NAME="attachments"
    >3.2.4. Attachments</A
    ></H2
    ><P
    >&#13;      Use attachments, rather than comments, for large chunks of ASCII data,
          such as trace, debugging output files, or log files. That way, it doesn't
          bloat the bug for everyone who wants to read it, and cause people to
          receive fat, useless mails.
          </P
    ><P
    >Trim screenshots. There's no need to show the whole screen if
          you are pointing out a single-pixel problem.
          </P
    ><P
    >Don't attach simple test cases (e.g. one HTML file, one 
          CSS file and an image) as a ZIP file. Instead, upload them in 
          reverse order and edit the referring file so that they point to the
          attached files. This way, the test case works immediately 
          out of the bug.
          </P
    ></DIV
    ><DIV
    CLASS="section"
    ><H2
    CLASS="section"
    ><A
    NAME="AEN401"
    >3.2.5. Filing Bugs</A
    ></H2
    ><P
    >Try to make sure that everything said in the summary is also 
          said in the first comment. Summaries are often updated and this will
          ensure your original information is easily accessible.
          </P
    ><P
    >&#13;      You do not need to put "any" or similar strings in the URL field.
          If there is no specific URL associated with the bug, leave this 
          field blank.
          </P
    ><P
    >If you feel a bug you filed was incorrectly marked as a
          DUPLICATE of another, please question it in your bug, not      
          the bug it was duped to. Feel free to CC the person who duped it 
          if they are not already CCed.
          </P
    ></DIV
    ></DIV
    ><DIV
    CLASS="NAVFOOTER"
    ><HR
    ALIGN="LEFT"
    WIDTH="100%"><TABLE
    SUMMARY="Footer navigation table"
    WIDTH="100%"
    BORDER="0"
    CELLPADDING="0"
    CELLSPACING="0"
    ><TR
    ><TD
    WIDTH="33%"
    ALIGN="left"
    VALIGN="top"
    ><A
    HREF="how.html"
    ACCESSKEY="P"
    >Prev</A
    ></TD
    ><TD
    WIDTH="34%"
    ALIGN="center"
    VALIGN="top"
    ><A
    HREF="index.html"
    ACCESSKEY="H"
    >Home</A
    ></TD
    ><TD
    WIDTH="33%"
    ALIGN="right"
    VALIGN="top"
    ><A
    HREF="userpreferences.html"
    ACCESSKEY="N"
    >Next</A
    ></TD
    ></TR
    ><TR
    ><TD
    WIDTH="33%"
    ALIGN="left"
    VALIGN="top"
    >How do I use Bugzilla?</TD
    ><TD
    WIDTH="34%"
    ALIGN="center"
    VALIGN="top"
    ><A
    HREF="using.html"
    ACCESSKEY="U"
    >Up</A
    ></TD
    ><TD
    WIDTH="33%"
    ALIGN="right"
    VALIGN="top"
    >User Preferences</TD
    ></TR
    ></TABLE
    ></DIV
    ></BODY
    ></HTML
    >